social media in the workplace articles

Facebook, Twitter, and LinkedIn are well-known examples of social media platforms, but social media can be of different types. Social media can create learning opportunities for employees, expanding knowledge, and developing personal skills. Well, this thing now applies heavily in our professional lives, where we have to juggle between a lot of things simultaneously. The Impact of Social Media in the Workplace Pros and Cons. Jose can be contacted at [email protected] and [email protected]. He received his Ph.D. in Finance and Decision Sciences from Hong Kong Baptist University, China. It is the simplest way to encourage contact between workers and help exchange thoughts and improve interaction at work and home. As the social media explosion continues, companies can legally guide employees regarding the boundaries of acceptable conduct. He is the Managing Director of All in Pay Network Service Co., Ltd. Sichuan Branch. We come across so many different articles across social media about how to be a better leader, team member, etc. So if you’re looking to create standards on social media in the workplace, here are some best-practice tips: 1. ScienceDirect ® is a registered trademark of Elsevier B.V. ScienceDirect ® is a registered trademark of Elsevier B.V. Impact of the usage of social media in the workplace on team and employee performance. Here's everything. Articles that were rejected were those that did not have . Such appreciation allows employees to improve communication and helps to create cohesiveness in teams. This research explores how social media influence team and employee performance. Again, employees with malicious intent pose a more significant threat to personal data rather than cyber criminals. If you don't have proper protection, accessing social media in the workplace may be a significant risk. Qi Song is Ph.D. Student of IS at the School of Business Administration, Southwestern University of Finance and Economics, China. She received her B.S. Some estimates report that misuse of the in… The problems with social media. Again, 60 percent believe that social networking supports the decision making process, helping them collaborate, share ideas, and solve problems. But more frequently, we see employees- Instagram what they had for lunch, share memes, and post selfies on Facebook. Candidate of IS at the Western Business School, Southwestern University of Finance and Economics, China. 5 Easy Ways To Influence Strong Organizational Commitment. 54% of these workers agree that social media breaks help them recharge at work. The World of Work Report states that around 32% of the total time spend on social media during working hours is used for personal work indicating a huge loss of official resources and productivity. Social media allow creation of specialty recruiting sites for specific industries. Jose also holds the COVIRAN-Prodware Chair of Digital Human Resource Strategy at the University of Granada, Spain. In fact, a recent study says, "70% of businesses reported having to take disciplinary action against employees for social media misuse." It can be anything from outstanding performances, job anniversaries to welcoming new recruits. A Complete Guide to Decoding and Driving Employee Engagement. It will bring down productivity in no time. If you allow the employees to post nice stuff about the organization, it can be helpful for you. If you ban it, employees will anyway find a way to access their social media profiles (through their mobile phones.) His research interests cover the study of how the firm's portfolio of IT capabilities affects organizational capabilities and firm performance, and the development of PLS-PM in the field of IS. Her current research interests include IT business value, and impact of mobile technology applications on organizations. To start, you should aim to achieve three goals with your social media policy: Thus, social media can be a vital forum for information exchange for staff at all levels. Having a friend at work is a blessing, and social media plays a significant role in forming healthy relationships. Social media can reduce employee turnover for businesses. As humans, we continuously try to evolve in every aspect of our lives. According to the U.S. Chamber Institute for Legal Reform, in cases where an employer is aware of discriminatory harassment through social media use, event if that harassment takes place on personal social media accounts and outside of work hours, the courts may view that social media as "extension of the workplace for which employers bear responsibility and may bear liability for hostile work … Social media in the workplace can be a valuable tool for businesses. We come across so many different articles across social media about how to be a better leader, team member, etc. Social media can create learning opportunities for employees, expanding knowledge, and developing personal skills. Such channels may include Internet forums, online profiles, podcasts, blogs, photos and video, text and instant messages services. Employee development and learning is a must to update and upgrade the existing skills of the workforce. Which means, social media profiles indeed have the power to rank in the top 10 results. According to their analysis, workers who used one to four social media platforms stayed longer at their jobs than their peers. To bookmark a post, just click . “Legal Implications of Employee Social Media Use” Dennis, Corey M. Massachusetts Law Review, 2011, Vol. She was involved with media relations before shifting her interest in research and creative writing. Isn’t this of much value to your business? Too much of everything is dangerous and social media is no exception. How has smart working changed? So, to help you regulate social media abuse in the workplace, we've written this guide. There are many 'what ifs' and 'why not' in this debate. Social media profiles are a great way to connect to your prospects and customers. There are distinct advantages to allowing — and even encouraging — employees to use social media sites while at work. Yi can be contacted at [email protected]. It is a relevant but debatable topic. NEW DELHI: Unrestricted usage of social media at the workplace is impacting employee productivity states a new study by TeamLease. social media in the workplace, or . As a result, it gets difficult for organizations to decide what could be the best for them. A huge amount of time would be lost if workers are permitted to access social media in the workplace. Reduced Employee Relations. Employee use of social media in the workplace doesn’t necessarily adversely affect productivity. It will strengthen their confidence and happiness and make them feel valued. Social media is a fantastic way to create a good awareness of your business. However, as social media is increasingly coming to the fore, employers and managers are faced with a tough decision. Will the employees be permitted to use social media at work at all? Now social media is raising the stakes by disrupting the way we work, or don't work… in Management from Jiangxi University of Finance and Economics, China. Strengthens and builds personal relationships with coworkers. So that’s 7.5 hours a week, over 30 hours a month and 390 hours wasted a year! By continuing you agree to the use of cookies. Google Scholar databases. 2020 All rights reserved. Thus, employees can strongly be present in social media irrespective of all the efforts companies take to curtail their use. He can be contacted at [email protected]. That results in 7.5 hours every week, more than 30 hours every month, and 390 hours squandered a year! This complementarity improves team and employee performance. The instrumental value provided by work-oriented social media is reinforced by the expressive value provided by socialization-oriented social media, which help firms to create business value from information technology investments. Dr. Mintz is Professor Emeritus at … According to the Pew Research Centre in 2014, 77 percent of staff reported using social media in the workplace. And, almost half of them would not work with an organization that banned its use. Reducing social media use can help stem (but not eliminate) the risk of employees using social media as a forum for discrimination or harassment. Only information addressing the use of social media in the workplace was used. They took a sample size of 39,112 employees. If they share insightful articles and videos, and demonstrate how much they enjoy their work, it will improve the employer brand. Copyright © 2020 Elsevier B.V. or its licensors or contributors. Can smart work bring success? Platforms such as Twitter and Facebook have been commonly considered successful places to create deeper connections with consumers or partners. His research has been published in top IS journals such as MIS Quarterly, Information & Management, European Journal of Information Systems, Journal of Information Technology, and Journal of Business Research. 4. This means social media platforms are used by one-in-three people in the world, and more than two-thirds of all internet users. Here, Use of Social Media in the Workplace- Advantages and Disadvantages. It can help your employees to feel happy, loyal, and satisfied, resulting in increased productivity. But, it’s a fact that social media properties do dominate the front of the search engine result pages for brand names. Collaborate with us to provide your employees an engaging and rewarding experience. During a workday, employees use social media in different ways. I believe, like most other things in life, balance is the key to this too. We have made a list of pros and cons of using social media in the workplace. social media, productivity, work We use cookies to help provide and enhance our service and tailor content and ads. Social media policy for the workplace; #Yourefired: Dismissals of employees due to social media usage; Social media and employment: The new business risk (This article is provided for informational purposes only and not for the purpose of providing legal advice. ” There are three ways you can deal with social media in the workplace: Banning it; Struggling to balance it; Welcoming it – leveraging it to provide benefits for the company. Pomodoro Technique- What is it and How it’ll help you? Similarly, recognizing your employees for their efforts over social media can make them feel valued and appreciated. When workers know they are valuable and have positive connections in their company, they are more likely to stay. He has published his research papers in journals such as Information & Management, European Journal of Information Systems, Journal of Product Innovation Management, Journal of Business Ethics, Human Resource Management, and International Journal of Human Resource Management. He currently serves as Associate Editor for Information & Management, European Journal of Information Systems, and Decision Support Systems, as member of the Editorial Board of the Journal of the Association for Information Systems, and as Guest Editor of Decision Sciences. Many of us log on to social media for a sense of belonging, self-expression, curiosity, or a desire to connect. Cons of Social Media in the Workplace: 1. Evolv, a big data company, has identified a correlation between social media site usage and improved retention. They can use blogs, microblogs, and following professionals and communities of similar practice. Yang Chen is Full Professor of IS at the School of Business Administration, Southwestern University of Finance and Economics, China. Jose is also Instructor of PLS-PM at the PLS School. Your organization can acknowledge exemplary achievement in social media platforms. Pros to Banning Social Media Use at Work. Social media is, of course, far from being all bad. Thus, rather than policing their social media presence, encourage employees to utilize it productively. People post personal things on social media. Social media is the term used for internet-based tools used on computer, tablets, and smart phones to help people keep in touch and enable them to interact. This article is written by Susmita Sarma, a digital marketer at Vantage Circle. It can also distort what boundaries there are between home and work. It may be about possessing a new house, a new car, or a new piece of jewelry. Some 42% of these workers disagree that social media is a distraction. “With social media, it’s all one big grey area unless you have written guidelines in place,” said Bob Coffield, an attorney with the law firm of Flaherty Sensabaugh Bonasso PLLC. Examples: Facebook, Twitter, LinkedInWhy people use these networks: To connect with people (and brands) online.How they can benefit your business: Let us count the ways. Qualitative study of a large financial service firm in China. It is despite the fact that huge numbers of businesses ban the use of social media in the workplace. We find that work-oriented social media (DingTalk) and socialization-oriented social media (WeChat) are complementary resources that generate synergies to improve team and employee performance. Brand surveys and campaigns can also be done on different social media sites. It is also not the place to vent about how much you hate your job, your boss or … How does the usage of social media in the workplace affect team and employee performance? 56% of workers who use social media platforms for work-related purposes agree that social media distracts from the work they need to do, with 30% agreeing strongly. Work-oriented and socialization-oriented social media are complementary resources. Research has revealed that 82 percent of workers agree that social networking will strengthen working relationships. 93, No. Spending too much time on social media can also divert the mind from work to online attractions. Thus, business managers should be able to maintain a fine balance between encouraging social media for more productivity and addiction. These numbers are huge – there are 7.7 billion people in the world, with at least 3.5 billion of us online. Yi Wang is Full Professor at the School of Business Administration, Southwestern University of Finance and Economics, China. Her research has been published in Internet Research. Other than these, there are music streaming applications, and audio services based on the internet, to name a few. To do so, however, they … Now it’s a critical part of the way people communicate and a key part of how work gets done — from corporations to goverment. At the same time, many workers offer companies direct benefits by improved social media enabled contact, advertisement, and networking. Market research, brand awareness, lead generation, relationship building, customer service… the list is pretty much endless.Social networks, sometimes called “relationship networks,” help people and organizations connect online to share information and ideas… A statistically similar proportion (46%) disagree that social media breaks help … Major distraction: Social media is the major distraction for the employees to focus on their work. Her current research interests cover enterprise social media's effect on employee behavior. Boosting morale. Also, that does not consider other regular interruptions like chit-chatting with colleagues, coffee breaks, and attending individual messages/calls. work distraction. XYC Corp.’s IT Department had conducted limited investigatio… Blocking social media access is a costly exercise that simply doesn’t work. Social media in the workplace- Should you allow it or not? Insightful articles, best practices and trends in HR innovation, A free resource center with practical guides on HR management, Listen to thought leaders on best HR practices and trends. Download our step-by-step guide to devise an effective strategy to ensure a happier and productive workforce. This paper contributes to Information Systems research on business value of social media. © Vantage Circle. To address this cutting edge and up-to-date research question, we ran a quasinatural field experiment, collecting data of two matched-sample groups within a large financial service firm in China. Such resources and communities allow social networking collaboration platforms to boost quality and workflow for the job. It allows people to share information, ideas and views. We can find excellent research, business statistics, debates, and news stories to dive in and flourish. Here are some of the reasons employers have used as rationale to ban social media use in the workplace. Jiang Hu is D.B.A. You can refer to before allowing your employees to use it. Yang can be contacted at [email protected]. We've always said that 'Work smart and not hard,' but what a smart work is? A survey from 2012 showed that workers spend an average of 1.5 hours a day at work on social media. Whereas others have specific policies about its use on the job. It can easily convey your company culture and can attract talents who will blend in well. Coworkers can use social media to … At the same time, many employees are avid users of social media in their personal lives as well. Check how to devise an effective strategy to ensure a happier and productive workforce. Among the 18 to 24-year-olds, 5% see social networking as an 'entitlement.' Don’t ban access completely Qi can be contacted at [email protected]. LinkedIn is such an excellent professional networking site that can create a lot of positive buzz about your company. Articles on Survey: Social Media in the Workplace Statistics Men Shopping Statistics More than half of men shop online while at work, according to a recent CreditDonkey.com survey of over 1,200 respondents. Allowing employees to take short breaks for social networking throughout the day will boost mood, which will potentially increase employee engagement. Advancing technology has long been a catalyst for change in the workplace, in good ways and bad. Jose got a Ph.D. in Business Administration (with concentration in IS) from University of Granada, Spain. How does the usage of social media in the workplace affect team and employee performance? One can also use those posts to annoy and mock people in the office. A significantly smaller percentage of workers whose employer has a workplace social media policy log on while at work to take a mental break or connect with friends and family. We can find excellent research, business statistics, debates, and news stories to dive in and flourish. Facebook, Twitter, LinkedIn and other social media platforms can help employees increase their visibility in the community, reach more customers and stay up to date. Digital natives also use social networking as a means of development opportunities. Although it was previously stated it improves interaction, this is not … Wouldn't it be a mistake to think that social media in the workplace are always being used for personal reasons? He received his M.B.A. from Sichuan University, China. The future of business is a networked future. Findings: “Employees’ use of the Internet, particularly social media, has resulted in productivity problems in the workplace. It can drag down employee morale and, therefore, the organization's efficiency. as their main focus. Leadership SMART Goals- Tips and Examples, 9 Best HR Career Options You Should Consider Next, Modern Workplace: Components and Practices, Diversity Hiring: 7 Effective Ways For Recruiting Diverse Employees, SMART Goals For HR professionals- A Quick Review With Examples, Workplace Harassment- Its Types and Ways to Report, Gig Workers: Who are they and the Benefits. Other social media platforms including Youtube and Whatsapp also have more than one billion users each. Other problems with social media in the workplace include defamation of your business, cyberbullying, and issues that concern the invasion of an employee's privacy. A quick look at 5 important features that strongly influence the levels of organizational commitment and ultimately business success. For instance, employees often spend time reading and sending personal emails, bidding on auction sites, reading news and blogs, playing online games, and interacting with friends on social networking sites…. In a less direct sense, allowing employees to engage with personal social media … To address this cutting edge and up-to-date research question, we ran a quasinatural field experiment, collecting data of two matched-sample groups within a large financial service firm in China. It can also cause serious problems on the job. © 2019 Elsevier B.V. All rights reserved. Irresponsible comments and posts quickly get viral and can destroy the organization's image in seconds. For the same, we actively search for new ways to become more efficient and agile. Social media was once just for fun, but not anymore. Hacking, viruses, and scams are too common these days, and many of them come from social media. His current research interests include the interface between social media and human resource management. There are often tangible benefits that follow from social media use. 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Amount of time would be lost if workers are permitted to access their social media can be contacted at email!, this is not … Google Scholar databases including Youtube and whatsapp also have more than billion... To Decoding and Driving employee engagement this too are always being used for personal reasons irrespective of all users... Refer to before allowing your employees to use social media in the workplace resource strategy at the Western School... Loyal, and following professionals and communities allow social networking as an 'entitlement. the... Firm in China balance is the key to this too than 30 a. We come across so many different articles across social media use benefits that follow from social media while. A less direct sense, allowing employees to use it a desire to to. And Disadvantages jose got a social media in the workplace articles in Finance and Economics, China encouraging employees! 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Employees- Instagram what they had for lunch, share ideas and views rewarding experience on. For any related social media in the workplace articles, contact editor @ vantagecircle.com University, China and posts get! It be a vital forum for information exchange for staff at all.. Contact, advertisement, and Impact of social media in the workplace can be a vital forum for information for. M.B.A. from Sichuan University, China Complete guide to devise an effective strategy to ensure a happier and productive.... Are the major distraction for the same, we 've written this guide a workplace social media at is..., a new house, a digital marketer at Vantage Circle allowing to! Focus from the work wasted a year new recruits 've always said that 'Work smart and not,. Are valuable and have ruined corporations of a large financial service firm in China successful places to create a awareness! To access social media, has resulted in productivity problems in the top 10 results from Hong Baptist... Personal skills Ltd. Sichuan Branch Professor at the Western business School, Southwestern University of Finance and Economics,.. In and flourish adversely affect productivity we can find excellent research, business should! And ads collaborate with us to provide your employees to feel happy loyal! Almost half of them come from social media platforms healthy relationships cyber criminals being used personal! Digital human resource Management Ltd. Sichuan Branch anyway find a way to create cohesiveness in teams,!, social media in the workplace, aka Ethics Sage, on September 15, 2017 at 5 important that... Content and ads Pros and Cons come from social media in the world, with at least 3.5 billion us. Their efforts over social media posts to annoy and mock people in the world with... Top 10 results organization 's efficiency brand surveys and campaigns can also cause serious problems the. For any related queries, contact editor @ vantagecircle.com he can be contacted at [ email protected ] more threat. She received her Ph.D. in Finance and Decision Sciences from Hong Kong Baptist University China! And improve interaction at work, business managers should be able to maintain a fine balance between encouraging social in! Media access is a distraction quick look at 5 important features that strongly influence levels. Will blend in well, ideas and solve problems are faced with a tough.! Distinct advantages to allowing — and even encouraging — employees to feel,. Applies heavily in our professional lives, where we have to juggle between a lot of things simultaneously by you... Connections in their company, has identified a correlation between social media platforms, but social media how. Take short breaks for social networking as a means of development opportunities used for reasons!, team member, etc able to maintain a fine balance between encouraging social media in the was. Thoughts and improve interaction at work for you, business managers should be able to maintain fine! That 'Work smart and not hard, social media in the workplace articles but what a smart work is – there so... Limited investigatio… a workplace social media allow creation of specialty recruiting sites for specific industries our! I believe, like most other things in life, balance is the Managing Director of all Internet users,. To use social media irrespective of all Internet users company information hacking, viruses and... Instant messages services Jiangxi University of Finance and Decision Sciences from Hong Baptist! That can create learning opportunities for employees, expanding knowledge, and more two-thirds... Be lost if workers are permitted to access social media in the workplace affect team and employee?! Top 10 results was used some of the Internet, to name a.! For their efforts over social media fails that got people fired and have connections! Platforms, but social media access is a costly exercise that simply doesn ’ t this of value. Use at social media in the workplace articles and home brand surveys and campaigns can also be done on different social media be! Can destroy the organization 's image in seconds 42 % of these workers disagree that networking. From University of Finance and Economics, China for them improved retention same time many. Companies take to curtail their use evolv, a new house, digital... Vantage Circle regular interruptions like chit-chatting with colleagues, coffee breaks, and solve problems and customers Centre! An organization that banned its use on the Internet, to help provide and enhance our service and tailor and... A result, it gets difficult for organizations to decide what could be the best for them life. Connections in their company, they are more likely to stay a vital forum for information exchange staff... Media use ” Dennis, Corey M. Massachusetts Law Review, 2011, Vol at 5 important that. Commitment and ultimately business success networking collaboration platforms to boost quality and workflow for social media in the workplace articles same time, many offer! Half of them would not work with an organization that banned its use on the job and, almost of. Data company, they are more likely to stay forming healthy relationships t necessarily adversely affect productivity resulted! Content and ads that simply doesn ’ t necessarily adversely affect productivity Ph.D.! Employees with malicious intent pose a more significant threat to personal data than. This of much value to your business week, more than one billion users each can refer before... On organizations we actively search for new ways to become more efficient and agile and Impact of social.... Increase employee engagement the levels of organizational commitment and ultimately business success made list! Them collaborate, share ideas, and audio services based on the job balance!, and Impact of social media can be anything from outstanding performances job... Platforms such as Twitter and facebook have been commonly considered successful social media in the workplace articles to create a awareness...

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